Shipping policy

At Banlieue, we are committed to delivering your orders in a timely manner. Please read our shipping policy carefully to understand how we process and ship your orders.

1. Processing Time

  • All orders are typically processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

  • We offer free shipping on all orders delivered within India.
  • For international shipping, rates and delivery times will vary based on the destination.

3. Delivery Time

  • Domestic Orders:
    • Orders are usually delivered within 5-7 business days after shipping, depending on your location.
  • International Orders:
    • Delivery times may vary based on the destination country and customs processing. You will be notified of the estimated delivery time during checkout.

4. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email containing your tracking number.
  • You can use this tracking number to monitor your shipment status on our website.

5. Shipping Restrictions

  • We currently ship to addresses within India and select international locations. If your location is not eligible for shipping, you will be notified at checkout.

6. Delivery Issues

  • If your order does not arrive within the expected timeframe, please contact our customer support team at support@banlieue.co.in for assistance.
  • We are not responsible for delays caused by third-party carriers or unforeseen circumstances such as weather conditions or natural disasters.

7. Shipping Charges

  • We offer free shipping on all orders within India. For international orders, shipping charges will be calculated at checkout based on the weight and dimensions of the package.

8. Customs and Import Duties

  • For international shipments, you may be subject to customs fees and import duties based on your country's regulations. These charges are the customer's responsibility and are not included in the shipping fees.

9. Changes to Shipping Policy

  • We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.

10. Contact Information

If you have any questions regarding our shipping policy, please feel free to contact us at:
Email: support@banlieue.co.in
Phone: 9977166333